Privacy policy

This website collects nothing

There are no forms on this site, no account to create and nothing to submit. You can read every page without giving anything away.

There is no advertising, no tracking for advertising, and nothing here is shared with social media companies or data brokers. Specifically:

• No cookies are set for tracking. You will not see a cookie banner on this site because there is nothing to ask you to consent to.
• Visitor numbers are counted without cookies. The site uses Vercel Web Analytics, which records that a page was viewed and roughly where in the world from, without storing anything on your device and without building a profile of you. It cannot identify you and it cannot follow you to another website.
• Typefaces are served from this website rather than from Google, so reading a page does not tell Google you were here.
• The patient reviews shown on some pages are published by Doctify and displayed from their system. Checked in August 2026, that display sets no cookies and stores nothing on your device.

Booking is the one place you leave this site. The booking buttons take you to Semble, the clinical system this practice uses. Anything you enter there is entered on Semble’s system under its own privacy terms, and this website never sees it.

Who is responsible for your information

Dr Ben Davis is the data controller for the clinical records of anyone he treats, and for this website. He can be reached at contact@drben.uk or 020 7118 7588, at Central Health London, 23 Devonshire Place, London W1G 6JB.

The practice is registered with the Information Commissioner’s Office, reference ZB486958.

The records of your care

If you become a patient, a clinical record is created. It holds what you would expect: your contact details, your medical and medication history, what you and Dr Davis discussed, any examination findings, test results, and the treatment plan. Because of what this practice treats, that record will often describe your sexual health, your relationships and your mental health.

Under data protection law this is special category data, which carries stronger protection than ordinary personal information. It is held so that Dr Davis can provide you with medical care — in legal terms, processing is necessary for the provision of health treatment by a health professional bound by a duty of confidentiality, under Article 9(2)(h) of the UK GDPR, alongside Article 6(1)(b) for the care you have asked for and Article 6(1)(c) where the law requires a record to be kept.

You are not required to answer any question. You can decline to discuss anything, and it will not be recorded.

Dr Davis uses an AI scribe to help write up consultations — software that produces a draft of the clinical note from the conversation, which he then checks and corrects. He will ask for your consent before using it in your appointment. You can say no, at that point or at any point during it, and he will simply write the notes himself. It makes no difference to your care and no note is made of the refusal.

Confidentiality, and its limits

Everything you tell Dr Davis is confidential. Updating your NHS GP is recommended but always your choice. Many patients prefer to keep their private care entirely separate, and that is absolutely fine. Where helpful, he can write to request shared prescribing to reduce costs — but only ever with your consent.

Confidentiality would only be broken if he believed you were at serious risk of harming yourself or others, if you disclosed ongoing child abuse, if you were planning an act of terrorism, or if required by a court.

Who else sees it

Nobody, unless you ask for it or one of the four exceptions above applies. Your record is not shared with insurers, employers or family members without your written consent.

A small number of companies provide the systems the practice runs on, and are bound by contract to process information only on Dr Davis’s instructions:

• Semble — the clinical records and booking system. This is where your record actually lives.
• Laboratories and imaging providers — where you have agreed to a test, the request and the result pass between the practice and the provider carrying it out.
• Heidi — the AI scribe, used only where you have consented to it. It receives the consultation and produces the draft note that Dr Davis then checks and corrects. Heidi holds that material for 30 days, after which it is deleted; the note itself stays in your record on Semble.
• Vercel and Sanity — the hosting and content systems behind this website. They hold the words on these pages. They hold nothing about you.

Where Dr Davis refers you to another clinician, he will tell you what is being sent and why before it goes.

How long it is kept

Clinical records are kept for a minimum of eight years after your last appointment, in line with standard UK guidance for adult records. Records are not kept longer than necessary, and are destroyed securely.

Your rights

You can ask, at any time and free of charge, to:

• see a copy of your record, normally within one month;
• have anything factually wrong corrected;
• receive your record in a portable format, or have it sent to another clinician;
• restrict or object to particular uses of your information;
• withdraw consent you have previously given, such as consent to write to your GP.

The right to erasure is limited for medical records: a clinician is required to keep an accurate record of care given, so a request to delete a clinical record cannot always be granted. If that applies, you will be told why.

If you are unhappy

Please raise it directly first — contact@drben.uk. If you are not satisfied with the response, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113. You can go to the ICO at any point; you do not have to come here first.

Changes to this policy

This policy was last updated on 3 September 2026. If it changes materially, the date here changes with it.